We review each refund request on an individual basis and endeavour to maintain a high level of customer satisfaction.

We offer a 60 day money-back guarantee on all first purchases of each product. You keep the product and we will refund the total amount.

Any problems or product defects upon receipt of goods must be reported to us within 60 days of receipt.

Any refunds will be reimbursed using bank transfer to the account the customer provides bader. Return postage will be reimbursed in the case of damaged, defective or incorrectly sent items (as determined by Bader Ltd) and will be credited using the same method used to pay for the order. Since we use a secure payment system, we do require your credit card details to process your refund.